Given the current situation due to COVID-19 in the Toronto area, we would like to inform our valued clients and other potential visitors that we have adopted the following measures for our office:
Our office will be open to drop off information between 9 am and 5 pm from Monday to Friday.
Clients: please, call Rita before leaving home to make sure she is in the office at 647-476-2257. Our doors will be locked, so you will have to ring the bell or phone Rita to open the door. We will not be able to receive packages outside of the above hours or on weekends. We will ask you to deposit your package into a box available on our reception desk, and we will be holding all deliveries for 2 days before we open the envelopes and scan the information.
Remember, our technology enables us to receive and send information by secure portal. In order to allow us to provide you with our usual level of service, we request that all information be sent to us in electronic form by uploading the documents to your secure portal. If you need assistance in accessing your portal, please contact Silvana (firstname.lastname@example.org) or Rita (email@example.com).
We have full capacity for our entire team to work from home, and most of our team members have already been working remotely.
We apologize for any inconveniences or delays these measures may cause, but the decision was made to prevent the spread COVID-19 and in support of the health and well-being of our clients, our team members and our community.